"Aim to help our customers achieve the end result they need in whatever is the most effective way for them. "

- Anonymous

Becoming a Star Sales Person

Benefits

Improve business etiquettes :
Develop your verbal and written communication skills as well as your business etiquette in global business settings.
Closing techniques :
Discovering different closing techniques.
Prepare for a global business environment :
Communicate effectively and conduct yourself appropriately in global business environment.
Meaningful and successful business relationships :
Use information to create meaningful and successful business relationships, worldwide.
Time Management :
Increase your productivity and maintain a stress-free environment.

Who Should Attend

  • Budding entrepreneurs
  • Sales Professionals
  • Management executives
  • Business professionals
  • Anyone seeking to improve their sales skills

Course Outcome

  • Analysing questioning and listening skills.
  • Identifying prospecting and suspecting leads.
  • Discovering different closing techniques.
  • Understand the role of esteem and empathy in interpersonal skills.
  • Understand the impact of tone on communication and the effect on interpersonal skills.
  • Learn how to communicate effectively and conduct yourself appropriately in global business environment.
  • Learn how you can develop your verbal and written communication skills as well as your business etiquette in global business settings.
  • Use information to create meaningful and successful business relationships, worldwide.
  • Learn the five key aspects of time management that increase an individual’s productivity and help maintain a stress-free environment.

Curriculum

  • Selling Skills
    • What is Selling
    • Models of Selling
    • The Selling Process
    • Identify
    • Connect
    • Need–Question Skills
    • Need–Listening Skills
    • Close
    • Service
  • Interpersonal Skills
    • Introduction
    • Components
    • Communication
    • Listening
    • Responding
    • Tone
    • Support
    • Trust
  • Business Communication
    • In Person Communication
    • Written Communication
    • Business Etiquette
  • Time Management
    • Introduction to Time Management
    • Introduction to the Key Aspects of Time Management
    • Setting Goals
    • Prioritizing Tasks
    • Scheduling Tasks
    • Managing Interruptions
    • Battling Procrastination

 

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