"Aim to help our customers achieve the end result they need in whatever is the most effective way for them. "

- Anonymous

SAP Managed Service

Our SAP Managed Service takes on the operational responsibility and management of SAP in a secure and resilient environment, at an agreed fixed price. Our service covers all SAP applications and product offerings: SAP Business Suite, ERP, CRM, BW, BASIS, ABAP, SCM, SAP HANA, SAP Business All-In-One and Business By-Design. The whole SAP Business Objects portfolio and of course the SAP NetWeaver stack- Enterprise Portal, Web Application Server and Exchange infrastructure.

SMIIT portfolio of SAP Services

  • Our SAP Managed Service takes on the operational responsibility and management of SAP in a secure and robust environment, leaving you time to move your business forward.
  • We make sure that your SAP systems are always on, giving you the availability, performance and security that your business requires to connect to customers, partners, suppliers and a mobile workforce.
  • Your in-house specialists can concentrate on the development of SAP business processes to support your business growth, knowing with complete confidence that your core SAP system is available and secure.
  • Our proven expertise and operational delivery allows you to accelerate the pace of development of your SAP systems, whilst reducing the risk of change.
  • With our ability to offer predictable costs for SAP operational support we provide IT certainty, removing the uncertainty of ‘time and materials’ service supply.
  • Complete, Flexible Solutions ranging from single supplemental resources to complete project teams.
  • Cost-effective alternatives to FTE and offshore models.
  • We proactively manage the availability and performance of your SAP systems under a business-led service level agreement which is based upon application and not hardware availability, ensuring that your applications are always available. Our advanced monitoring and management techniques continuously check the integrity and performance of SAP on a 24 x 7 basis.
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